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State of the Industry: Coffee, Bagels & Big Ideas
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpDone
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45 Ideas in 45 Minutes
Dayna Brown, Lyn Falk, Paul Zimnisky, Peter Smith, Sherry Smith, Tim GlasgowDone
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The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store
Andrea HillDone
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The Outsider Advantage: What Jewelry Retailers Can Learn from Entertainment & Lifestyle Brands
Erin Moyer-CarballeaDone
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The Feet Follow the Eyes: Focal Point Displays that Guide Movement and Attention
Lyn FalkDone
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Locked, Loaded, and Liable: What Every Jeweler Needs to Know About Security Right Now
Howard Stone (Jewelers Mutual), Chris Sellers (Jewelers Mutual)Done
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Reading the Market: Gold, Diamonds, and the Economy Heading Into Q4
Paul Zimnisky, CFA , Rob Bates, Dave Siminski, Sherry Smith. Moderated by Andrea HillDone
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The Art and Science of Why We Buy Luxury
Peter SmithDone
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No Holds Barred: Mastering High-Impact Events For Jewelry Store Success
Bill WarrenDone
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Working Smarter: Are You Making Money, Or Just Making Yourself Sweat?
Sherry SmithDone

Time is your most precious asset. What would it mean for your business if you could walk into every sales call completely prepared? Imagine turning a custom design consultation into a fully outlined project plan before your customer even reaches their car, or building a comprehensive staff training exercise in ten minutes instead of putting it off indefinitely.
At this hands-on RetailFusion working session, we are bringing those capabilities directly to your fingertips. Using Claude, one of the most capable and intuitive AI tools available today, we will build the actual, day-to-day workflows that retail jewelers need to save time and elevate their customer experience. Absolutely no coding or technical background is required.
What You Will Build:
- Accelerated Sales Prep: Learn how to quickly generate tailored talking points and client profiles so you are ready and confident for every appointment.
- Instant Custom Design Documentation: Turn your consultation notes into professional, ready-to-send project plans and estimates in seconds.
- Rapid Process Training: Create clear, effective staff training exercises and standard operating procedures in a fraction of the time.
- Polished Communications: Streamline your daily emails and vendor correspondence to achieve better outcomes without sacrificing your personal touch.
About Andrea Hill
Andrea Hill is the Founder and CEO of Hill Management Group, a strategy and technology advisory firm working with jewelry manufacturers, retailers, and other owner-led businesses navigating growth, complexity, and change. She brings more than three decades of experience as a chief executive and senior operator, including leadership roles as CEO of Rio Grande Jewelry Supply and Managing Director of Legor Group in Italy, as well as executive experience in manufacturing, wholesale, and direct marketing.
Andrea specializes in helping jewelry businesses make better decisions about business technology. Her work focuses on practical adoption of systems such as enterprise resource planning, customer relationship management, inventory and production planning, and data-driven decision support. She is known for translating complex technology choices into clear business logic that owners and leadership teams can actually use.
At the Atlanta Jewelry Show, Andrea speaks on how jewelry businesses can use technology to improve cash flow, operational discipline, and long-term resilience without losing the human judgment that defines strong companies.
You can learn more about Hill Management Group at these links:
- StrategyWerx: Planning & Infrastructure for Growth
- Werx.Marketing: Marketing & Sales Enablement for Growth
- MentorWerx: Team & Talent Development for Growth
- ProsperWerx: Tools & Systems for Self-Directed Growth