21 tracks
| Cobb Ballroom A | Cobb Ballroom B | Cobb Ballroom E | |
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| 8:00 AM |
Rob Bates, Dave Siminski, Peter Smith, Ross Wesdorp
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| 9:00 AM |
Gail Brett Levine, Executive Director at National Association of Jewelry Appraisers
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Jonathan Geller, President at Geller Blue Book, LLC
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Andrea Hill from Hill Management Group LLC
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| 10:00 AM |
Liz Fraccaro from JEWELERS' VIGILANCE COMMITTEE, INCORPORATED
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Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.)
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Andrea Hill from Hill Management Group LLC
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| 11:00 AM | |||
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Mike Magee, Sr. Subject Specialist, Jewelry Manufacturing Arts at Gemological Institute of America
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Dayna Brown, Consultant at Optimum Retail Solutions
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Erin Moyer-Carballea, Owner at Fruchtman Marketing
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| 12:00 PM | |||
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Paul Zimnisky, Rob Bates, Dave Siminski. Moderated by Andrea Hill
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| 1:00 PM | |||
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Lyn Falk, Founder at Retailworks Inc.
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Dalton Powel from Oz's Jewelers
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Susan Thea Posnock, Director of Public Affairs & Education at JEWELERS OF AMERICA, INC.
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| 2:00 PM | |||
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Bill Warren, Founder at Diamond Bill Marketing
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Howard Stone (Jewelers Mutual), Jennifer Mulvihill (Jewelers Security Alliance)
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Sherry Smith from The Retail Smiths
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| 3:00 PM | |||
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Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)
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Rebecca Shukan
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| 4:00 PM |
Peter Smith from The Retail Smiths
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Peter Smith, Sherry Smith, Dayna Brown, Dalton Powell, Lyn Falk
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| 5:00 PM | |||