Agenda

0Results

21

August 2026

Friday (timezone: US/Eastern)

21 tracks

	Cobb Ballroom A	Cobb Ballroom B	Cobb Ballroom E
8:00 AM			State of the Industry: Coffee, Bagels & Big Ideas Rob Bates, Dave Siminski, Peter Smith, Ross Wesdorp



9:00 AM
	Historical Diamond Cuts Identification, Dating, and Valuation in Appraisal Practice Gail Brett Levine, Executive Director at National Association of Jewelry Appraisers	From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop Jonathan Geller, President at Geller Blue Book, LLC	The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store Andrea Hill from Hill Management Group LLC


10:00 AM
	Legal Knowledge for a Stronger Store: A Practical Refresher for Retail Jewelers Liz Fraccaro, Esq., CAMS from JEWELERS' VIGILANCE COMMITTEE, INCORPORATED	Succession Planning: Today's Profits, Tomorrow's Exit Strategy Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.), Moderated by Elesa Dillon	AI-Powered Workflows: Using Claude to Streamline Key Retail Processes Andrea Hill from Hill Management Group LLC


11:00 AM

	AI in Jewelry: Accelerating Design, Visualization, and Marketing Mike Magee, Sr. Subject Specialist, Jewelry Manufacturing Arts at Gemological Institute of America	Onboarding: Making Those New Hires "Stick" Dayna Brown, Consultant at Optimum Retail Solutions	The Outsider Advantage: What Jewelry Retailers Can Learn from Entertainment & Lifestyle Brands Erin Moyer-Carballea, Owner at Fruchtman Marketing

12:00 PM



1:00 PM			Reading the Market: Gold, Diamonds, and the Economy Heading Into Q4 Paul Zimnisky, CFA , Rob Bates, Dave Siminski, Sherry Smith. Moderated by Andrea Hill



2:00 PM
	Advocating for Your Business on Capitol Hill (And Supporting the Effort From Home) Susan Thea Posnock, Director of Public Affairs & Education at JEWELERS OF AMERICA, INC.	Beyond the Jewelry: Designing the Experience Dalton Powell from Oz's Jewelers	The Feet Follow the Eyes: Focal Point Displays that Guide Movement and Attention Lyn Falk, Founder at Retailworks


3:00 PM
	No Holds Barred: Mastering High-Impact Events For Jewelry Store Success Bill Warren, Founder at Diamond Bill Marketing	Working Smarter: Are You Making Money, Or Just Making Yourself Sweat? Sherry Smith from The Retail Smiths	Locked, Loaded, and Liable: What Every Jeweler Needs to Know About Security Right Now Howard Stone (Jewelers Mutual), Chris Sellers (Jewelers Mutual)


4:00 PM

	From Clicks to Cash: Making Tech Work in a Changing Retail World Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)	Hunters, Gatherers, and Farmers: Understanding the Roles They Play in Your Sales Team Rebecca Shukan	The Art and Science of Why We Buy Luxury Peter Smith from The Retail Smiths

5:00 PM

			45 Ideas in 45 Minutes Dayna Brown, Lyn Falk, Paul Zimnisky, Peter Smith, Sherry Smith, Tim Glasgow

6:00 PM