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State of the Industry: Coffee, Bagels & Big Ideas
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpDone
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The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store
Andrea HillDone
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The Feet Follow the Eyes: Focal Point Displays that Guide Movement and Attention
Lyn FalkDone
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The Outsider Advantage: What Jewelry Retailers Can Learn from Entertainment & Lifestyle Brands
Erin Moyer-CarballeaDone
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Reading the Market: Gold, Diamonds, and the Economy Heading Into Q4
Paul Zimnisky, CFA , Rob Bates, Dave Siminski, Sherry Smith. Moderated by Andrea HillDone
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AI-Powered Workflows: Using Claude to Streamline Key Retail Processes
Andrea HillDone
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Locked, Loaded, and Liable: What Every Jeweler Needs to Know About Security Right Now
Howard Stone (Jewelers Mutual), Chris Sellers (Jewelers Mutual)Done
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The Art and Science of Why We Buy Luxury
Peter SmithDone
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Beyond the Jewelry: Designing the Experience
Dalton PowellDone
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From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop
Jonathan GellerDone

This session is built for people who like ideas they can actually use and prefer to get a lot of them quickly.
A panel of industry experts, representing a wide range of roles and business experience across the jewelry industry, will take turns sharing one practical tip at a time. Each speaker gets one minute. Not two. Not almost two. A timekeeper with a cow bell makes sure everyone stays honest, and then it is on to the next idea.
The tips span the full spectrum of how jewelry businesses really operate, from sales and customer relationships to merchandising, operations, marketing, staffing, technology, and day-to-day decision making. Some ideas are small adjustments. Others are mindset shifts. All of them are meant to be clear, usable, and grounded in real experience.
This is a fast, lively session that rewards attention and note-taking. Attendees will leave with pages of ideas they can try immediately, a few that spark new ways of thinking, and at least one moment of “we should have been doing that already.”