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45 Ideas in 45 Minutes
Dayna Brown, Lyn Falk, Paul Zimnisky, Peter Smith, Sherry Smith, Tim GlasgowDone
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State of the Industry: Coffee, Bagels & Big Ideas
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpDone
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From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop
Jonathan GellerDone
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Working Smarter: Are You Making Money, Or Just Making Yourself Sweat?
Sherry SmithDone
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Succession Planning: Today's Profits, Tomorrow's Exit Strategy
Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.), Moderated by Elesa DillonDone
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Onboarding: Making Those New Hires "Stick"
Dayna BrownDone
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Hunters, Gatherers, and Farmers: Understanding the Roles They Play in Your Sales Team
Rebecca ShukanDone
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AI-Powered Workflows: Using Claude to Streamline Key Retail Processes
Andrea HillDone
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The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store
Andrea HillDone
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Reading the Market: Gold, Diamonds, and the Economy Heading Into Q4
Paul Zimnisky, CFA , Rob Bates, Dave Siminski, Sherry Smith. Moderated by Andrea HillDone

About Dalton Powell
Dalton Powell is one of the owners of Oz’s Jewelers in Hickory, North Carolina, and a rising voice among the next generation of independent jewelers.
He is the President of the North Carolina Jewelers Association and a member of the Advisory Board for the SJTA. Dalton is also a recipient of the RJO Foundation Scholarship and the Robert Foreman Memorial Scholarship Award from the 24 Karat Club SEUS.
With GIA coursework and a Registered Gemologist Appraiser (RGA) designation from the International School of Gemology, he pairs formal training with hands-on retail and management experience. Dalton earned his undergraduate degree in Journalism & Media with a focus on Advertising and Public Relations from UNC Chapel Hill, followed by a Master’s in Business Management from Wake Forest University, completing his Master’s degree at the young age of 21.
His passion lies in helping independent jewelers stay competitive by embracing smart storytelling, evolving consumer expectations, and community-first values. He believes in transparency, collaboration, and elevating the voice of young professionals in the trade.