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State of the Industry
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpAug. 21
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From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop
Jonathan GellerAug. 21
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The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store
Andrea HillAug. 21
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Historical Diamond Cut Identification, Dating, and Valuation in Appraisal Practice
Gail Brett LevineAug. 21
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AI-Powered Workflows: Using Claude to Streamline Key Retail Processes
Andrea HillAug. 21
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Legal Knowledge for a Stronger Store: A Practical Refresher for Retail Jewelers
Liz FraccaroAug. 21
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Onboarding: Making Those New Hires "Stick"
Dayna BrownAug. 21
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AI in Jewelry: Accelerating Design, Visualization, and Marketing
Mike MageeAug. 21
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The Outsider Advantage: What Jewelry Retailers Can Learn from Entertainment & Lifestyle Brands
Erin Moyer-CarballeaAug. 21
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Reading the Market: Gold, Diamonds, and the Economy Heading Into Q4
Paul Zimnisky, Rob Bates, Dave Siminski, Sherry Smith. Moderated by Andrea HillAug. 21

Every store owner needs an exit strategy, even if they never plan to sell. In this interview-style session, Andrea Hill sits down with retail strategy authority Sherry Smith and retirement and transition consultant Chuck Frey to cover everything you need to know to plan for succession.
Learn the difference between family succession, third-party sale, and employee buyout—and which path fits your situation. Learn how to build a business with clean books, defensible margins, consistent cash flows, and the other details that interest potential buyers. Learn how to understand EBITDA, inventory valuation, and reading financial statements the way a buyer would. No matter where you are in your journey, it’s never too soon to start planning your exit strategy.
About Chuck Frey
Sherry Smith
Her core philosophy is simple: sustainable growth is built through strong leadership, clear metrics, and consistent execution.