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State of the Industry: Coffee, Bagels & Big Ideas
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpDone
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45 Ideas in 45 Minutes
Dayna Brown, Lyn Falk, Paul Zimnisky, Peter Smith, Sherry Smith, Tim GlasgowDone
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Onboarding: Making Those New Hires "Stick"
Dayna BrownDone
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From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop
Jonathan GellerDone
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Succession Planning: Today's Profits, Tomorrow's Exit Strategy
Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.), Moderated by Elesa DillonDone
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Working Smarter: Are You Making Money, Or Just Making Yourself Sweat?
Sherry SmithDone
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Beyond the Jewelry: Designing the Experience
Dalton PowellDone
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Legal Knowledge for a Stronger Store: A Practical Refresher for Retail Jewelers
Liz Fraccaro, Esq., CAMSDone
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AI in Jewelry: Accelerating Design, Visualization, and Marketing
Mike MageeDone
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From Clicks to Cash: Making Tech Work in a Changing Retail World
Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)Done

About Rebecca Shukan
Rebecca began her career in industrial sales, specializing in large integrated security systems. Working for multinational corporations like Diebold and Honeywell, she honed her sales and leadership skills and advanced in the security industry as a National Account Manager, overseeing sales and installation crews across the county for clients including Disney and Motorola.
Several years later, Rebecca seized an opportunity to follow a life-long passion for jewelry and gemstones by joining the Diamond Council of America, a jewelry industry trade association specializing in sales education. In 2022, she joined Omi Privé, a luxury colored gemstone company in Los Angeles, as their Director of Sales and Development. This move allowed Rebecca to combine her passions for fine jewelry and sales, working with clients across the country to increase their sales and team skills.