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State of the Industry: Coffee, Bagels & Big Ideas
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpDone
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45 Ideas in 45 Minutes
Dayna Brown, Lyn Falk, Paul Zimnisky, Peter Smith, Sherry Smith, Tim GlasgowDone
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AI in Jewelry: Accelerating Design, Visualization, and Marketing
Mike MageeDone
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Advocating for Your Business on Capitol Hill (And Supporting the Effort From Home)
Susan Thea PosnockDone
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No Holds Barred: Mastering High-Impact Events For Jewelry Store Success
Bill WarrenDone
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Legal Knowledge for a Stronger Store: A Practical Refresher for Retail Jewelers
Liz Fraccaro, Esq., CAMSDone
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Historical Diamond Cuts Identification, Dating, and Valuation in Appraisal Practice
Gail Brett LevineDone
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AI-Powered Workflows: Using Claude to Streamline Key Retail Processes
Andrea HillDone
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The Art and Science of Why We Buy Luxury
Peter SmithDone
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Succession Planning: Today's Profits, Tomorrow's Exit Strategy
Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.), Moderated by Elesa DillonDone
From Clicks to Cash: Making Tech Work in a Changing Retail World
Location: Cobb Ballroom A
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8/21/26, 4:30 PM
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8/21/26, 5:30 PM
(US/Eastern)
(1 hour)
Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)
Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)
Talking Tech has never been more fun! Join us for a dynamic, "morning news show" style panel at RetailFusion! Moderated by Andrea Hill, this highly conversational session brings together three of the jewelry industry’s newest and most innovative technology and marketing leaders to help you understand your customer's entire buying journey.
Our panel features:
- Manny Carballea, new co-owner of Fruchtman Marketing, who brings 25 years of sales engineering and technical marketing experience to help you drive top-of-funnel awareness and results.
- Devin Jones, Co-Founder & CEO of JewelerOS and StoneAlgo, who specializes in the critical middle step: turning website traffic into booked in-store appointments.
- Josh Brenner, the new CEO of The Edge, who uses his vast experience in scaling tech products to help you master bottom-of-funnel operations and point-of-sale data.
Together, they will break down how to seamlessly fill the technology gaps across your business to attract, convert, and retain the modern jewelry consumer.