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State of the Industry
Rob Bates, Dave Siminski, Peter Smith, Ross WesdorpAug. 21
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Historical Diamond Cut Identification, Dating, and Valuation in Appraisal Practice
Gail Brett LevineAug. 21
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From Repairs to Relationships: Building Profit, Loyalty, and Trust in Your Shop
Jonathan GellerAug. 21
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The AI-Powered Jewelry Store: Build a Private, No-Code AI Knowledgebase and Training Agent for Your Store
Andrea HillAug. 21
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Legal Knowledge for a Stronger Store: A Practical Refresher for Retail Jewelers
Liz FraccaroAug. 21
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AI-Powered Workflows: Using Claude to Streamline Key Retail Processes
Andrea HillAug. 21
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Succession Planning: Today's Profits, Tomorrow's Exit Strategy
Sherry Smith (The Retail Smiths), Chuck Frey (Charles Frey Co.)Aug. 21
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AI in Jewelry: Accelerating Design, Visualization, and Marketing
Mike MageeAug. 21
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Onboarding: Making Those New Hires "Stick"
Dayna BrownAug. 21
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The Outsider Advantage: What Jewelry Retailers Can Learn from Entertainment & Lifestyle Brands
Erin Moyer-CarballeaAug. 21
Event RetailFusion Fall 2026
starts on
Aug 21, 2026, 9:00:00 AM
(US/Eastern)
From Clicks to Cash: Making Tech Work in a Changing Retail World
Location: Cobb Ballroom A
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8/21/26, 4:30 PM
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8/21/26, 5:30 PM
(US/Eastern)
(1 hour)
Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)
Manny Carballea (Fruchtman Marketing), Devin Jones (JewelerOS), Josh Brenner (The Edge)
Talking Tech has never been more fun! Join us for a dynamic, "morning news show" style panel at RetailFusion! Moderated by Andrea Hill, this highly conversational session brings together three of the jewelry industry’s newest and most innovative technology and marketing leaders to help you understand your customer's entire buying journey.
Our panel features:
- Manny Carballea, new co-owner of Fruchtman Marketing, who brings 25 years of sales engineering and technical marketing experience to help you drive top-of-funnel awareness and results.
- Devin Jones, Co-Founder & CEO of JewelerOS and StoneAlgo, who specializes in the critical middle step: turning website traffic into booked in-store appointments.
- Josh Brenner, the new CEO of The Edge, who uses his vast experience in scaling tech products to help you master bottom-of-funnel operations and point-of-sale data.
Together, they will break down how to seamlessly fill the technology gaps across your business to attract, convert, and retain the modern jewelry consumer.